Returns & Exchanges
At GRASSMEN, we want you to be fully satisfied with your gear; if an item isn't right, you can return it within 30 days of receipt for a refund or exchange. Items must be in their original, unworn condition with all tags attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
- 3.Ship to GRASSMEN
Affix the provided return shipping label to your package and drop it off at your nearest authorized courier location.
- 4.Quality Check & Refund
Once our team inspects the returned goods, we will process your refund or dispatch your exchange within 5-7 business days.